Senior Operations Manager - Aon : Job Details

Operations Leader – Financial Lines – Global Broking Centre (Commercial Risk UK)

Would you like to join a market leading team? Do you have a passion for Operations & Transformation

Join this market leading team, supporting one of our biggest & most successful Lloyd’s market business area, leading operations and enabling improvements through an ambitious change agenda !

This a hybrid role with teams based in London & Chelmsford

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

From Leading Operations teams, to designing & delivering on process improvements, through to running small projects and participating in global change programmes, no day looks the same

Reporting to the COO, you will interact with different stakeholders across the Commercial Risk – Global Broking and other functions, such as Aon Business Services, that support the Commercial Risk business.

How this opportunity is different

This is a key role for one of our largest business units, collaborating with colleagues across Operations, global broking, commercial risk, and the wider Aon business to develop & deliver new practices – be it system, process, policy or controls. This is to support core business strategies and drive business improvements.

Skills and experience that will lead to success

• Excellent ability to develop strong relationships quickly, influence key stakeholders, work cross-functionally and autonomously.
• Ability to organise & manage priorities simultaneously and meet time-sensitive deadlines in a fast-paced environment.
• Excellent communication skills - both written and verbal. Ability to summarize complex solutions/concepts into a digestible format.
• Demonstrated experience in operations, risk management and/or excellence in a professional services environment such as consultancy, financial services, or insurance.
• Excellent project management competencies including a proven track record of successful operational transformation projects
• Proficient Excel & data configuration skills – to be able to utilise data to support recommendations and to drive change initiatives.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on 

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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