Senior Medical Practice Manager - The KB Clinic : Job Details

The KB Clinic is a private Orthopaedic clinic based on Harley Street in London. We specialise in Spinal pain, upper and lower limb injuries and peripheral joint pain.We are currently recruiting for a top class, experienced medical secretary to take a senior position. This is a full time, on site position. Competitive financial package with flexible hours and perks. Candidates must have proven IT proficiency, organisational and leadership qualities and excellent communication skills.Required Skills and Experience:

• Previous experience as a Medical Secretary with a minimum of 3-5 years in a senior position
• Advanced IT skills with knowledge in all Microsoft Office applications, MidexPro, the Internet and Email
• Excellent English and writing skills, able to audio and copy type all correspondence, medical reports and draft practice matters related correspondence
• First-class organisational skills and willingness to be flexible
• Excellent interpersonal skills and the confidence to deal with VIP’s, International clients and Embassies
• Knowledge of medical confidentiality and medical regulatory matters
• Ability to troubleshoot and manage busy workloads while effectively dealing with patient demands
• Knowledge of medical terminology, medical and surgical tests and procedures

Desired Skills and Experience:

• Knowledge and/or experience in Orthopaedics would be advantageous but not essential.

Responsibilities:

• Coordinate daily clinics, including greeting patients, issuing accounts to patients and insurers and receiving settlement (including by credit card).
• Issue and monitor patient accounts and pursue non-payment of accounts following the clinic established procedures
• Retrieve/create and maintain patients notes and ensure that all relevant and up to date information is available
• Manage the practice diary
• Manage the filing system both IT and paper
• Maintain and monitor stock of drugs and disposables (needles and syringes) and stationery for the office
• Organise maintenance of medical equipment and be responsible for a safe clinic environment
• Examine incoming mail and action where appropriate
• Help with the preparation of the end of year documentation by collating documents (e.g. paid accounts) for the clinic Practice Manager
• Comply with the clinic Essential Standards as set out by the Care Quality Commission's guidelines
• Comply with the clinic Good Medical Practice domains as set out by the General Medical Council
• Assist with surveys and audits as required and support and adapt to changes that are implemented to improve the service provided