Senior Manager Stores Operating Model Field Based - Placed App : Job Details

Role overview:

Senior Manager Stores Operating ModelField BasedField Based (UK)PermanentFull TimeGrade 5

The Senior Manager Stores Operating Model will be responsible for a set area of the Stores Operating Mode, developing and embedding a Continuous Improvement culture. You’ll be the custodian of all store processes and change in this area, focusing on critical topics that support our Stores Plan, Retail Fundamentals and Business Priorities. Key to role will be keeping a clear focus on improving colleague and product availability, growing sales both in store and through our omni propositions as well as reducing our store operating costs.

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.?  

Role overview:

Key Role Responsibilities:

• Responsible for improving the end-to-end processes within the Stores
• Owner of the documented operational processes in the Retail Process guides
• Deliver improvement projects and initiatives that significantly improve the customer experience, colleague experience and reduce costs
• Ensure the simplest method of operation is implemented in stores, which is easily understood by store colleagues
• Lead cross-functional teams across retained and outsourced to successfully deliver changes
• Guide and assist direct reports to improve their performance and improve enablement and engagement scores ensuring any risks, issues and concerns are addressed
• Evaluate data and findings, with data led decisions through analysis and pilot recommendations
• Presentation and understanding of benefits tracking and realisation of all initiatives

Key Skills, & Experience

• Experience in continuous improvement and efficiency benefits realisation

• Understanding of retail store processes and operating models
• Process improvement; Lean Six Sigma and Agile from initial shaping through to embedding improvements
• Experience of operating in a project / change environment
• Can independently structure and analyse data, interpreting results to provide recommendations for improvement
• Leadership of teams to achieve project and initiative deliverables and outcomes
• Ability to consult, influence, and partner with business leaders at all levels, whether retained or outsourced
• Experience handling large data sets and presenting data in a simple way
• Experience with supplier management and supplier negotiations
• Procurement/GNFR experience

Why join us:

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:

• 25 days of annual leave (plus bank holiday entitlement) and a competitive pension scheme 
• Life Assurance
• Fantastic Colleague Discounts on Tech with Currys and iD Mobile
• Access to Champion Health 

Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.