Senior IT Support Technician - Jobheron : Job Details

An experienced Senior IT Support Technician with ideally 2-3 years of experience is needed to join the team at this leading IT support provider to schools, colleges, and businesses based in Sidcup on a full-time basis. 

This is your opportunity to join a successful MSP working in all IT support and installation areas with great progression opportunities for the right people!

About the Company

Established in 2002, they provide IT Support to Schools, Colleges, and Businesses around Kent and London.  

Their aim is to create a team of engineers and technicians with a focus on relationships, not sales, and they believe their success in maintaining a reputation for quality support is built on that simple principle!

Required Skills:

• Experience with VMWare and Hyper-V environments
• Strong experience with Windows Server Operating Systems
• Strong knowledge of networking elements TCP/IP, DNS, DHCP, VLAN
• Strong knowledge of Active Directory and Group Policy
• Experience in supporting desktops, laptops and imaging of these devices.
• Experience with AV Equipment
• Good backup practice 
• Demonstrate strong communication skills and good working knowledge of IT
• Excellent troubleshooting skills

Desirable Skills:

• Unifi/Aruba/Meraki Wireless Solutions
• MDM (Meraki, Jamf, Lightspeed, Apple Configurator)
• Google Workspace Administration
• Microsoft 365 Administration (Azure/Intune)
• AV Installation experience
• 3CX Administration

Required Experience:

• Ideally, 2-3 years of work IT experience, preferably in an Education environment
• Experience in supporting desktops, laptops and imaging of these devices.
• Experience with AV Equipment

Benefits:

• Laptop 
• Phone 
• Paid mileage
• Expenses covered

Sounds interesting? Click the APPLY button to send your CV for immediate consideration.

Candidates with previous experience or job titles including; 2nd Line Support Analyst, IT Support Engineer, Service Desk Technician, IT Technician, Service Desk Analyst, Service Desk Engineer, Helpdesk Support, Helpdesk Analyst, and Helpdesk Engineer will also be considered for the role.

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