Senior HR - Reed : Job Details

• Location: Canary Wharf
• Salary: £55,000–£65,000
• Contract Type: Fixed Term Appointment
• Working Pattern: Full-Time / Part-Time – Hybrid

As the Head of HR Operations and Project Delivery, you will lead the delivery of high-quality, efficient, and compliant HR services that underpin the employee lifecycle. This role is crucial for driving operational excellence, cultural maturity, and continuous improvement across the HR function. You will act as a deputy to the HR Director, playing a pivotal role in shaping the future of HR delivery and people management across the organisation through effective project integration.

• Lead and manage the delivery of end-to-end HR operations, including recruitment, onboarding, contractual changes, payroll interface, HR systems, and offboarding.
• Ensure all HR policies, procedures, and compliance frameworks are current, legally sound, and aligned with organisational needs.
• Monitor and manage SLAs and KPIs to ensure timely, high-quality service delivery.
• Support in embedding a culture of broader cross-working and adaptability to change.
• Provide strong, proactive leadership to the HR Operations team, fostering professional growth and a high-performance culture.
• Oversee the effective use and improvement of the HR information system, ensuring data accuracy and insightful reporting.
• Identify and lead on process improvements and HR transformation projects with clear milestones and measurable outcomes.

• At least 5 years’ experience in a leadership role within HR, managing high-performing teams in complex or regulated environments.
• Proven track record of delivering HR operations and transformation projects.
• Strong understanding of HR systems, data governance, and payroll interface management.
• In-depth knowledge of employment law and HR policy development.
• Excellent stakeholder management and influencing skills, with the ability to build credibility and trust at all levels.
• Project management experience (formal qualification desirable).

• Competitive salary package.
• Hybrid working options, allowing flexibility between home and office.
• Opportunity to lead significant projects and initiatives within a dynamic environment.
• Exposure to strategic decision-making processes alongside senior leadership.

To apply for the Senior HR Operations and Project Delivery position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.