Senior Credit Controller - Forge Talent : Job Details

Senior Credit Controller/ Annual Company Bonus/ Legal Sector/ Hybrid Working (2 Days WFH)/ Career Development / Impressive Enhanced Benefits Package

A newly created role has been created for a Senior Credit Controller to join a well-established and successful Legal Firm (This office is Manchester City Centre based)

This is an ideal opportunity for a Senior Legal Sector Credit Controller with leadership potential, looking to take an upwards career step.

Experience of managing legal debtor processes and managing relationships with senior internal stakeholders and external clients, is essential.

Our client is keen to meet with proactive and motivated Credit Controllers, committed to ensuring continual improvements and adding value to the Finance Teams future ways of working.

Company culture is hugely important and so we are looking for somebody who can contribute to a positive and collaborative team.

Credit Controller Responsibilities:

• Take ownership of the debt recovery process, ensuring the timely and effective collection of outstanding amounts.
• Proactively communicate with clients via phone and email, ensuring a suitable approach to individual debtor profiles.
• Maintain a clear and up to date audit trail of correspondence, ensuring that all updates are logged and can be easily referenced.
• Respond promptly and professionally to client billing and account balance queries, working with the wider business to gain understanding and to reach a suitable resolution.
• Produce and present aged debt reports for the senior management team, highlighting areas of concern or needs for improvements to process.
• Liaise with fee earners and support teams to resolve debt queries, maintaining strong debt control discipline
• Work closely with the wider Finance Team and cashiers to match receipts to relevant invoices, thus supporting accurate reconciliations
• Drive the continuous improvement of credit control processes and systems advancements. Rolling out procedures and best practice to supporting Credit Controllers.
• Maintain and develop strong working relationships with all internal stakeholders and key clients

Credit Controller Required Experience:

• Established credit control experience, with exposure to working within a legal or professional services environment.
• A strong understanding of the end to end Accounts Receivable and Credit Control cycle including billing processes, financial operations, and credit management.
• Proven ability to work independently to take the lead on processes to ensure best results.
• Excellent relationship building and interpersonal skills, with the ability to communicate confidently with colleagues at all levels of seniority.
• A client-focused approach with strong negotiation and listening skills.
• Exposure to the management of client ledgers within a law firm
• Advanced Excel and reporting skills with the ability to understand and improve systems and ways of working.
• A commitment to continuous improvements with an active interest in systems and automation processes.
• Excellent organisation skills with a detail-oriented approach.
• A proactive, positive and self-motivated approach to duties with the ability to drive efficiencies and productivity throughout the department.
• A commercial mindset with pragmatic and solutions driven approach.
• CICM qualifications (or working towards) are advantageous but by no means essential

If you are an experienced Legal Credit Controller looking for a step into a Senior position that will enable you to use your skillset to shape future departmental developments - Please contact Rosie at Forge Talent or submit your application for review.