Senior Internal Communications Manager – Transformation - SGN : Job Details

Senior Internal Communications Manager – Transformation

 (2-year Fixed-term contract)

Farringdon | Hybrid | Fulltime

£55k - £64k per annum (dependent on skills and qualifications)

Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more

REQ5058

Are you a strategic communicator who thrives on leading people through change?

Join a creative, collaborative, and purpose-driven team passionate about delivering outstanding communications that inform, involve and inspire our colleagues.

We’re looking for a skilled Senior Internal Communications Manager to shape and deliver an internal communications strategy that brings our transformation to life and supports our people on every step of our journey. We have embarked on a bold organisational transformation programme, investing in our people while harnessing technology and data to transform how we operate.

About the role

As Senior Internal Communications Manager, reporting to our Head of Internal Communications, you’ll be at the heart of our transformation journey. You will have deep expertise in change communications, preferably gained from a similar organisation with a large, front-line workforce.

Your focus will be to design and deliver a communications and engagement strategy that is clear, people-centred, and drives meaningful connection to our change agenda.

You’ll play a pivotal role in making sure colleagues across all areas of our organisation feel informed, involved, and inspired—helping us build trust, manage change, and embed new ways of working.

We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute…

• Develop and deliver a comprehensive transformation communications strategy that clearly articulates programme goals, benefits, and milestones, and ensures aligned, proactive and targeted messaging across all phases of the programme.
• Craft compelling and accessible campaigns and messages that simplify complex change, tailored to the needs of diverse stakeholder groups.
• Partner with key stakeholders including senior leaders from People & Culture, Transformation Management and our Chief Operating Officer function to deliver strategic communications and engagement plans for multiple change workstreams.
• As part of the Internal Communications team, you’ll play a key role in making sure the Transformation strategy and communications activities are aligned to our internal communication strategy and priorities.
• Drive engagement, address resistance, and support behavioural change through thoughtful, consistent communication.
• Support other internal communication responsibilities as required.
• Produce regular measurement and analytics reports

What you will need

• Proven experience leading internal communications for large-scale change and transformation programmes, particularly in organisations with frontline employees.
• Strong background in complex, multi-stakeholder organisations with geographically dispersed teams.
• Exceptional influencing and stakeholder management skills, with the confidence to guide, advise and challenge senior leaders.
• Experience in using data and analytics to measure transformation communication performance.
• A proactive, agile mindset with the ability to hit the ground running in a fast-paced and evolving environment.
• Up-to-date knowledge of internal communications and People & Culture trends, with a commitment to professional development and continuous learning.

Not sure you meet every requirement?

Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives.

If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future.

Why join us?

This is more than an internal communications and engagement role—it’s a chance to help shape the future of our organisation and engage and lead our colleagues. You’ll work alongside supportive and creative colleagues and have autonomy to make a real impact. If you’re passionate about people, purpose, and delivering change that matters, we’d love to hear from you.

Why SGN?

SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm.

If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.

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