Senior Claims Technician (Non Marine Binding Authorities) - Massenhove Recruitment : Job Details

Responsibilities:

• Resolve the more complex cases and finalise certain claims within authority limits. Ensure settlement is at an optimum level with consideration to business implications.
• Promptly handle and resolve all enquiries, particularly those more technical and contentious claims queries.
• Communicate effectively with the Underwriting team prior to either confirming or declining cover.
• Advise, motivate and develop less experienced claims handlers and contribute to high level technical output from team.
• Operate within the confines of the agreed personal delegated claims authority.
• Utilise the company preferred insurance pool, develop your knowledge and the coverage provided by Scheme Policies.

Your Skills, Experience and Qualifications:

• CII, Dip CII and educated to A-Level standard or equivalent.
• With an effective use and grasp of systems technology required to transact business
• You have a good knowledge of general insurance and underlying legal principles. You understand the limitations of the companies delegated authority and claims handling agreement
• Use technical knowledge to handle claim queries ensuring a connected service from beginning to end.
• Extract and piece together information from a range of different opportunities and sources
• Communicate clearly with colleagues, use your high accuracy and attention to detail in data entry and presenting data.
• Strong communication and social skills with clients and colleagues
• Analytical problem solving approach, with a 'can do’ attitude
• Ambitious teammate who takes ownership and accountability
• Proficient in MS office
• Eligible to work in the UK.