Senior Claims Adjuster - Avencia Consulting : Job Details

Claims Adjuster / Senior Claims Adjuster - Professional Indemnity | London

An exciting opportunity has arisen for an experienced Claims Adjuster or Senior Claims Adjuster to join a high-performing Professional Indemnity team based in London.

You'll be working collaboratively across departments, handling complex and high-value PI claims, including Solicitors PI, Financial Services PI, Miscellaneous PI, and Construction PI. This role offers the chance to work with a market-leading team known for its innovative approach to claims handling and strong integration with underwriting.

Key Responsibilities:

• Manage complex, high-value claims across core PI lines

• Collaborate with Managing Agents and service providers internationally

• Support senior leadership with claims strategy and business planning

• Mentor junior team members and contribute to team development

• Maintain strong relationships with underwriting, actuarial, and reinsurance functions

• Provide valuable claims insights and feedback on policy wordings and renewals

• Support and enhance broker relationships with a focus on customer service

What We're Looking For:

• Proven experience in PI claims, ideally including Solicitors and Financial Services

• Familiarity with ECF and London Market metrics

• A team player with excellent communication skills

• Strong organisational and problem-solving abilities

• Confident with Microsoft Office tools (Word, Excel, Outlook)

Why Join?

This is a people-first business with a values-led culture that promotes collaboration, continuous improvement, and personal development. The team thrives on mutual respect, integrity, and a shared passion for delivering exceptional results.

Flexible working arrangements are available, and applications from candidates seeking part-time or non-traditional working patterns are welcomed.