Senior Account Manager - H2R Selection Limited : Job Details

Senior Corporate Account Manager

£40k - 47k p.a

Lancashire (Hybrid)

Our client, a leading energy management consultancy, has an exciting opportunity for a Senior Account Manager to join their team!

The role:

• Responsible for portfolio management and delivering service expectations for new and existing customers.
• Developing strong relationships to secure renewals/retention, working closely with field-based sales team.
• Project management of all service deliverables.
• Customer information & document management.
• Understand the capabilities of the Energy Management System and from this system deliver bill validation to a process.
• Analysis of client data to maximise savings for customers and income generation.
• Produce Management Information (MI) reporting for customers from the Energy Management System/portal.
• Data checking, validation and query resolution.
• Respond to automated, self-identified, internal and external client-raised queries.
• Produce ad hoc, basic and bespoke contractual reports – ie accruals, budgets and consumption reports.
• Identify on-going savings through forensic analysis of current accounts.
• Help Identify refund savings through retrospective analysis of energy account history.
• Development and creation of tenant specific billing system for multi sited customers
• Assist in developing further energy management services for existing and new customers.

Key skills/experience:

• Experience developing & maintaining client portfolios
• Proven ability to build strong relationships/ internal and external
• Ability to effectively plan and prioritise workloads in line with KPI’s
• Advanced Excel skills
• Ability to use own initiative with a pro-active attitude
• Good commercial acumen with a desire to readily embrace challenges.