Senior Account Manager - Prospero Integrated : Job Details

Develop and maintain excellent working relationships with clients

Act as the expert and trusted advisor for your accounts

Understand and promote a wide range of AV products and services

Prepare detailed client quotations and proposals

Collaborate with in-house technical and production teams

Coordinate across departments to meet and exceed client expectations

Maintain accurate records of all client communications

Log all bookings and produce job paperwork through the internal system

Attend client visits and site meetings as needed

Work towards agreed KPIs, project targets, and business growth goals

Identify and engage potential new clients or markets

Represent the company at exhibitions and industry events

Minimum 5 years' experience in a senior account management, sales, or customer service role within the AV or live events industry

Strong commercial awareness and a customer-first mindset

Ability to clearly understand client needs and go the extra mile

Excellent organisation and multitasking skills