SEN Project Offcier - Ackerman Pierce : Job Details

SEN Project OfficerMake a Difference. Shape the Future. Join Our SEN Team.

Are you passionate about improving outcomes for children and young people with special educational needs? Do you thrive on delivering impactful projects, driving service improvements, and supporting meaningful change? If so, we want you to join our dedicated and dynamic Statutory SEN Team as our next SEN Project Officer.

This is a key role within the service, offering a unique opportunity to contribute to the effective delivery of support for children and families across the borough. You'll play a crucial part in ensuring the smooth operation of the Education, Health, and Care Plan (EHCP) process - from administration to strategy, collaboration, and continuous service development.

What You'll Be Doing

• Supporting strategic and operational projects that improve service delivery and outcomes for children with EHCPs.

• Leading on key areas like Freedom of Information (FOI) and Subject Access Requests.

• Developing and maintaining legally compliant, user-friendly templates and service documents.

• Coordinating a robust programme of training and induction across the service.

• Supporting and influencing service improvement through co-produced standards, performance tracking, and the use of digital systems.

• Acting as a key point of contact for mediation and parent/carer engagement.

• Collaborating with a wide range of professionals, families, and external partners to enhance support systems.

• Advocating for innovation and automation in day-to-day operations and service delivery.

Who We're Looking For

You'll be a proactive, organised individual with:

• A strong understanding (or willingness to learn) of the statutory SEN landscape.

• Excellent communication and interpersonal skills.

• Experience working in a complex administrative or project-based environment.

• A passion for improving public services, especially those supporting vulnerable children and young people.

• Confidence using IT systems to manage, track and improve service delivery.

• A collaborative mindset, committed to teamwork, training, and service excellence.

What We Offer

• The chance to work in a purpose-driven team making a tangible impact in the community.

• A supportive, inclusive, and forward-thinking work environment.

• Ongoing training and career development opportunities.

• Flexible working arrangements and generous annual leave.

• A culture that values your input, ideas, and wellbeing.

Apply Now and Help Us Make a Real Difference

If you're ready to bring your skills, energy, and commitment to a role that truly matters - we want to hear from you.

Apply today and be part of a team that's bold, caring, and driven by the belief that every child deserves the best possible support.