Job Location : Richmond, UK
Location: One Church Road, Richmond, London
Hours: Saturdays, 9am - 5pm
We're recruiting for an excellent communicator who takes pride in delivering exceptional customer service.
You'll be joining our Hive Customer Services department on a part-time basis, and be responsible for answering overflow calls from the many different Savills offices across the country and monitoring the live chat on the Savills website.
The Saturday Receptionist enables Savills to deliver consistently high levels of customer service to our clients - a clear point of difference - for which we are exceptionally proud. This means that when someone picks up the phone to Savills, they get through to the right person, who is happy to help - every time; no answerphones, re-directs or call-back requests.
Our goal is to ensure that all of our clients leave satisfied in the knowledge that they are getting the best outcomes that the market is able to offer as a result of using our services. They should leave the process with a smile, more than happy and confident to recommend us: When thinking of anything property, we only want our clients and prospective clients to think of Savills.
Key Responsibilities
Key Skills
Savills employee offer
Recruitment agencies
Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
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