Job Location : Reading, UK
A fantastic newly-created opportunity has arisen for a results driven Sales Team Leader to lead a growing team of sales advisors in a well-respected organisation in modern offices west of Reading.
The ideal candidate will be proactive, will lead by example and be able to motivate the team to exceed all centre sales targets and achieve a high level of customer satisfaction. This is a busy, varied and exciting role with excellent earning potential. The successful candidate will primarily be overseeing the Junior Sales (Telemarketing Team) whilst working closely with the Sales Manager for guidance and support.
Key Responsibilities:
Delivering against sales targets across multiple products and service
Achieving product and cross sell KPIs
Monitoring dialler performance
Ongoing monitoring of calls and behaviour
Providing correct advice to agents based on customer preference or situation
Ability to make quick, evidence-based decisions on dialler performance
Handling first line queries from the sales team
Dealing with customer escalations
Planning and implementing sales promotions and staff incentives
Ensure staff attendance and punctuality
Hosting daily sales meetings with team
Planning and hosting monthly 1 to 1 meetings with team members
Working with HR to ensure smooth day to day operations
Plan and manage staff rota
Staff training and development
Requirements:
If you think you are suitable for this role, then please click 'APPLY' now!
Recruitment Note Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
Salary : 30000 - 35000
Apply Now!