I am looking for a Sales Support Officer to join a growing, dynamic team. This role is crucial in supporting our sales targets, maintaining a positive client experience, and ensuring the provision of accurate and timely information to our clients.
Day-to-day of the role for the Sales Support Officer:
- Providing training to new and existing clients, ensuring they are well-equipped to use our systems.
- Setting up client access to systems and managing their onboarding process.
- Communicating with clients via telephone, email, and video conferencing tools.
- Assisting the Sales Manager with various duties, which may include liaising with external suppliers and monitoring customer feedback.
- Identifying opportunities to upsell to clients additional add Ons.
- Completing supplier assessment forms and responding to sales/administrative enquiries to secure orders.
Required Skills & Qualifications for the Sales Support Officer:
- Comfortable with technology and able to learn new systems quickly.
- Capable of managing own workload independently.
- Excellent communication skills, both oral and written.
- Detail-oriented with a focus on continuous improvement.
- Proficient in Microsoft Office Suite.
- Experience in a sales environment is advantageous however great customer service experience is KEY!
- Knowledge of the ISO market and experience demonstrating or promoting software solutions will be considered a plus.
Benefits of the Sales Support Officer:
- Salary £30000.
- Excellent career growth with a growing company
- Company performance bonus
- Generous holiday
- Free parking
- A supportive and friendly team environment.
- A dynamic and innovative organisation that values and encourages new ideas.