Sales Support Administrator - Elis UK Limited : Job Details

The role of the Sales Support Administrator is to provide comprehensive administration support to the new business sales teams and other support functions across the ICS commercial business.  

• Birmingham
• Full-time
• Permanent

• Must be self-motivated and demonstrate the desire and determination to succeed
• Good time management is essential. 
• Must possess strong organisational skills.
• Requires good communication skills and ability to liaise at all levels, both within the Company and with external organisations.
• Ability to come up with new ideas and provide solutions to ensure the ongoing improvement of sales practices and business. 
• Must have the ability to present and train candidates on tools and procedures. 
• Confident in data analysis and strong eye for detail. 
• Skilled in the use of reporting and communications tools – Excel, PowerPoint etc.
• Proven sales support experience essential. 
• Proven customer management experience essential. 
• Hands on experience with CRM software and MS Office is essential

• Dealing with all communication to the office via telephone, email and in person, effectively and efficiently. Management of general administrative support functions (hotel and travel arrangements, expenses, fleet requirements, IT hardware, Carval etc).
• Co-ordination of ICS sales meetings and conferences.
• Support the sales cycle from contract signature to order input into relevant systems.
• Coach the sales heads on the correct sales to service process ensuring all paperwork is in line with company guidelines.
• Support any new business campaigns and align with the ICS growth strategy.
• Support the other support functions within the sales support team with any reasonable requests.
• Monitor and record relevant sales figures to build the view of sales performance, sales incentives and sales reward and recognition.
• Update sales policies and procedures in line with business requirements.
• Any other reasonable requests from the commercial team.

• 29 Days Holiday
• On-site Parking