Sales Support Administrator - Pure Resourcing Solutions : Job Details

A new role has arisen for a values lead commercial business in Ipswich, the role is a Sales Support Administrator, working closely with the sales team to ensure a smooth, efficient sales process by building relationships with customers and ensuring all customer data is up to date.  The role is being recruited on a temporary to permanent basis, with the succesful candidate likely to become permanent after 3 months.    The role involves the following key areas of responsibility;

• All aspects of sales order management
• Managing and tracking leads and opportunities on the system, following up where appropriate  
• Chase updates and confirm order statuses with customers and suppliers.
• Use market intelligence tools to run and review reports
• Building customer relationships and being a key point of contact for new and existing customers
• Ensuring all customer data is kept up to date on the CRM system
• Provide monthly performance updates for account manager
• Always try to improve processes and make them more efficient where possible

Key skills and experience required;

• Proven experience in a sales support, sales order processing, administration or customer service role 
• Good working knowledge of Microsoft Office and using CRM systems 
• Strong communication skills
• Proactive and self-motivated with a solutions focus.
• Willingness to learn and adapt to new systems and processes.