Sales Specialist Cisco - INGRAM MICRO (UK) LIMITED : Job Details

About the Job

Step into one of Ingram Micro’s most critical and high-performing departments as a Cisco Sales Specialist. This is more than just a sales role- it’s a chance to become a trusted advisor and drive innovative solutions for our customers. You’ll develop deep expertise in Cisco’s extensive portfolio of products, services, and incentives, helping you deliver unmatched value to clients.

This role is perfect for someone with 1-4 years of customer facing experience who’s eager to learn, grow, and make an impact.

What your role as a Cisco Sales Specialist will involve:

• Manage a shared inbox, ensuring prompt and professional responses to customer inquiries.
• Respond to inbound calls by providing tailored pricing, quotations, and solutions based on customer needs.
• Maintain and develop relationships with a priority list of high-value partners who regularly invest in Cisco solutions.
• Handle customer queries quickly and professionally, using your commercial insight to secure deals during phone conversations.
• Identify and onboard new partners, nurturing them until they become established and ready to transition into a managed account space.
• Proactively support and develop new partners, helping them understand Cisco offerings and maximize their engagement.
• Serve as the go-to expert on Cisco's offerings, including Meraki, for both inbound customer inquiries and outbound sales efforts
• Proactively follow up on outbound leads and identify new sales opportunities to grow the business.
• Oversee the progress of deals, ensuring smooth transactions and customer satisfaction throughout the sales process.
• Stay up to date on Cisco services, marketing initiatives, and product knowledge to confidently discuss offerings on calls.
• Support both Ingram Micro’s and customers' sales initiatives through effective communication and relationship-building over the phone.

To set you up for success, we are looking for the following skills and experience

• Proven experience in Sales, Account Management, or customer service role
• Outstanding communication skills across phone, email, and face-to-face interactions.
• Motivation to continuously learn and adapt to new technology in a fast-paced environment.
• Strong proficiency in Microsoft Office (Outlook, Word, Excel) and CRM systems.
• A desire to enhance and improve systems, processes, and customer experiences.

We Are Ingram Micro

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support.

Make an application to join the team!

None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.

If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.