Sales Office Administrator - Reed : Job Details

• Location: NW2, London
• Job Type: Full-time
• Salary: £28,000 - £30,000

Join our team in North London, where we manage a portfolio of leading niche household care brands. We cater to a diverse customer base including major e-commerce platforms, independent retailers, and trade professionals. Due to continued growth, we are seeking a Sales Office Administrator to support our dynamic sales team.

• Process customer orders received via phone, email, and EDI (Electronic Data Interchange).
• Accurately enter customer orders into our sales order system and generate invoices.
• Respond to administrative customer service requests and coordinate with the sales and warehouse teams to ensure high service levels.
• Develop product knowledge to assist customers effectively and work closely with the field-based sales team, technical team, logistics, and warehouse team.

• Friendly and professional telephone manner to positively represent our organisation.
• Comfortable using computer programs such as Excel, Word, and Outlook.
• Familiarity with UK geography to assist customers in locating stockists.
• Strong team player with a helpful attitude toward colleagues and customers.
• Enthusiastic and well-organised, capable of handling multiple tasks efficiently.

• Opportunity to work with a portfolio of leading niche household care brands.
• Engage with a diverse customer base and contribute to international business operations.
• Be part of a collaborative and supportive work environment.

To apply for the Sales Office Administrator position, please submit your CV