We are looking for a positive individual with a sales focus. Previous experience within the industry would be beneficial, however not a necessity.
A self-motivated individual with a bubbly personality working within the main sales and logistics office.
Provide internal sales and sales support from external BDM’s. Help maintain the smooth operation of the Saltash office; the role will include, but not be limited to:
- Incoming and outgoing customer sales and operations calls.
- Sending out of customer quotes.
- Liaising with external BDM’s regarding their customer area and strategy.
- Help build sales routes for external BDM’s through planning software.
- Handling customer queries and logistics.
- Checking customer quantities and upselling of accessories.
- Building and maintaining customer relations.
- Managing customer expectations.
- Organise full load haulage
- Utilize the CRM database to:
- Key on sales orders accurately.
- Produce associated sales and haulier paperwork.
- Charge the customer the agreed pricing.
Invoice queries - With the assistance of the internal BDM manager
- Answering, investigation and solving customer invoicing queries.
Working closely with an external sales team member, to act as a "Buddy."
- Research and prospect sales leads through planning software (Barbour) to feed to your buddy.
- Sending out and chasing up customer quotes as requested by buddy.
- Keep all notes on customer activity via CRM for associated buddy.