Sales Co-ordinator - BT - SF Recruitment : Job Details

Sales Coordinator required in Nottingham Location: Colwick Salary: £27,000 Full time, Permanent (Monday - Friday office based) Are you an experienced customer service professional looking to take the next step in your career within a supportive and dynamic sales environment? We're looking for a proactive Sales Coordinator to join our client's team and play a key role in processing orders, managing enquiries, and supporting our business partners to deliver an exceptional customer experience. What you'll be doing: - Accurately processing orders and enquiries in a timely manner. - Reviewing and checking order details to ensure all information is correct and compliant. - Managing shared mailboxes and ticket workflows, responding to partner queries quickly and professionally. - Communicating with partners via phone and email, providing updates on order progress and resolving any queries. - Keeping up to date with product and service knowledge to confidently support small order requests. - Building and maintaining strong relationships with partners to ensure they are engaged and informed. - Collaborating with colleagues, supporting the wider team, and escalating issues when required. What we're looking for: - Extensive customer service experience in an office-based environment. - A proven track record of providing high-quality support and managing multiple priorities. - Excellent attention to detail and strong organisational skills. - A professional and confident communicator who can build strong relationships. - Someone with a strong work ethic, reliability, and stability in their career history. This role would suit someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a first-class service to both colleagues and customers. Please apply today for immediate consideration if this sounds of interest!