Sales Advisor - UK Plumbing Supplies : Job Details

Job Title: Trade Counter Sales Advisor

Job Type: Full-time, Permanent

Salary: Negotiable DOE + Profit Share

Location: Plumbase Manchester

About Us:

At Plumbase Manchester, we are part of the largest independent networks of plumbing and heating merchants in the UK - over 320 sites nationwide. Our sites are run by people who know their customers, their stock, and their local market. That’s because we give them autonomy and ownership - not a one-size-fits-all script.

Job Overview:

We’re looking for a Trade Counter Sales Advisor to join our team at Plumbase Manchester. This is a hands-on role ideal for someone with trade counter, customer service, or builders’ merchant experience. You’ll be serving customers, building quotes, offering product advice, and taking ownership of sales performance on site. There is a strong customer focus, and you'll also support efforts to increase account spending and re-engage with lower-spend customers.

Key Responsibilities:

• Serving trade customers and cash account visitors face-to-face
• Quoting, advising, and upselling a wide range of plumbing and heating products
• Using your product knowledge to provide accurate information
• Managing product displays, stock levels, and pricing strategies
• Building strong relationships with trade customers—from sole traders to contractors
• Taking ownership over your area of the site and contributing to its success
• Supporting customer deliveries, including picking and packing
• Supporting revenue growth by identifying opportunities to increase customer spend
• Occasionally attending meetings or events to strengthen key relationships

Who This Role is Great For:

• Someone with experience in retail, trade counter, or customer-facing sales OR
• Someone with transferable skills: CAD, technical sales, plumbing knowledge, or even hospitality experience
• A full clean driving license
• Someone who thrives in a role where they’re trusted to make decisions
• Someone who wants to grow with a company that rewards initiative and autonomy

Why Us?

• A growing company with over 320 sites—but no corporate red tape
• A culture that values local knowledge and empowers employees
• Training and development in sales and technical product knowledge
• Career progression across departments, sites, and regions
• Supportive, hands-on teams who work hard and have fun doing it

Sound like your kind of role? Click 'Apply Now' to join one of the UK’s most trusted names in plumbing & heating sales.

Keywords: Trade Counter, Sales Advisor, Plumbing and Heating Sales, Retail Assistant, Customer Service, Builders Merchant, DIY Retail, Trade Sales, Product Knowledge, Counter Sales