Sales Administrator - Office Angels : Job Details

Sales Administrator

Basildon, Essex

£25000 - £27000

Monday - Friday 9am - 5pm

20 days holiday + Bank Holidays, death in service, private medical cover and on site parking

Our client, a leading manufacturing organisation in Basildon, is seeking a Sales Administrator to join their dynamic team. If you are a proactive and detail-oriented individual with a passion for providing excellent customer service, then this is the perfect opportunity for you.

Responsibilities:

• Receive purchase orders via email or portal and key orders into SAP.
• Drop orders for processing.
• Complete new customer account application forms.
• Investigate shortages, damages, and non-compliance charges, raising the credit request form.
• Complete forms and request product images from marketing.
• Liaise with counterparts for product and technical support.
• Deal with queries and requests from customers by email and telephone.
• Request delivery slots by email, telephone, and customer portals.
• Liaise with logistics partners.
• Order samples and maintain the stock list.
• Source stock for sample requests and update the sample request form.
• Update packaging instructions in the Excel database.
• Producing and reviewing product information for marketing.
• Regular monitoring of competitor websites for data accuracy and content availability.
• Maintaining UK image database and sending to customers as they are requested.
• Provide cover for other members of the team during holidays/sickness.
• Undertake any other ad hoc duties as requested.

Requirements:

• Strong administrative skills with previous experience in a similar role.
• Excellent attention to detail and organisational skills.
• Proficient in Microsoft Office Suite.
• Ability to multitask and work well under pressure.
• Strong communication skills and customer service orientation.
• Ability to work collaboratively as part of a team.
• Proactive and self-motivated with a can-do attitude.
• Flexibility to provide cover during holidays/sickness.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.