Sales Administrator - Reed : Job Details

• Location: IP5 - Ipswich
• Job Type: Full-time
• Salary: £27,000 - £28,000 pa dependent on experience 

Join our dynamic office team as an Engineering Sales Administrator. This role is perfect for someone who is highly personable, proactive, and thrives in a fast-paced environment. You will be the first point of contact for new engineering enquiries, ensuring our customers receive outstanding service and timely delivery of products.

• Respond to customer enquiries and provide accurate quotations via phone and email.
• Process customer purchase orders and create job entries using our bespoke system.
• Coordinate with suppliers and customers regarding product availability and delivery timelines.
• Manage incoming deliveries and book goods into the system.
• Prepare delivery notes and schedule deliveries in line with driver availability.
• Verify sales invoices, resolve pricing discrepancies, and request credit notes when necessary.
• Generate product invoices and maintain accurate records.
• Oversee annual stock take and assist in preparing end-of-year reports for management.
• Handle warranty returns and manages customer accounts.
• Perform general administrative duties as required.

• Excellent telephone manner and communication skills.
• Strong organisational skills and attention to detail.
• IT literate with a confident, can-do attitude.
• Ability to work independently and collaboratively within a team.
• Previous experience in a sales or administrative role is beneficial but not essential.

• Competitive salary.
• Monday to Friday, 8:00 AM – 5:00 PM (1-hour lunch break; some flexibility available).
• 21 days annual leave plus bank holidays.

To apply for the Engineering Sales Administrator position, please submit your CV ASAP