Sales Administrator - Axon Moore Group Ltd : Job Details

Administrator£26,000 Location: BlackburnHours: Mon–Thurs 8:30am–5:00pm, Fri 8:30am–3:00pmRepresented exclusively by Axon MooreAxon Moore is proud to be partnering with a well-established and growing manufacturing business based in Blackburn to recruit a Administrator. This is a fantastic opportunity to join a dynamic team in a role that offers variety, responsibility, and the chance to make a real impact.Person SpecificationWe’re looking for a professional, detail-focused individual who thrives in a fast-paced environment and has a proactive, team-oriented approach. You will ideally bring:

• Excellent attention to detail and accuracy
• Confident and friendly customer service skills
• Ability to quickly learn complex products and internal systems
• Strong multitasking and prioritisation abilities
• Problem-solving mindset with a focus on efficiency and improvement
• A positive attitude and pride in delivering high standards
• Alignment with the business’s values: Open Communication, One Team, Flexibility, Engagement, Innovation, and Accountability

Key Responsibilities

• Responding to customer enquiries via phone and email, including quotes, orders, delivery updates, and product queries
• Calculating pricing, applying discounts, and checking real-time stock levels
• Processing orders and associated documentation in line with internal SLAs
• Supporting the external sales team with admin and client support
• Booking courier collections and managing delivery logistics
• Handling and resolving customer complaints effectively
• Liaising with internal stakeholders to ensure smooth operations
• General administrative tasks including document filing
• Occasional outbound calling to follow up on quotes or re-engage lapsed clients
• Participation in internal team meetings (e.g. SQCDP)

What’s on Offer

• Salary: £26,000 
• Early finish every Friday
• 21 days holiday + 8 bank holidays
• Birthday day off
• Regular employee social events and team outings
• Opportunity to join a collaborative and well-respected team in a growing business