If you're passionate about customer service, excel at organisation, and thrive in a supportive work environment, our client wants you to join their vibrant team as a Sales Administrator!
Become an integral part of ALM Studio's Team as they begin the next leg of their growth journey! Located in their stunning Ascot showroom, you'll play a pivotal role to ensure the seamless operation of their showroom and provide invaluable support to the sales team.
About the Role:
As a Sales Administrator, you'll be the friendly face greeting customers and the backbone of the company's customer service efforts. From managing inquiries to maintaining showroom orderliness, you'll play a pivotal role in the team's success. Plus, this position offers excellent opportunities for career advancement.
Key Duties:
- Maintain a welcoming atmosphere in the showroom, ensuring customer satisfaction.
- Act as the main point of contact for customer inquiries, managing everything from product queries to order tracking.
- Handle lead intake, appointment scheduling, and survey coordination.
- Collaborate closely with accounts and ordering departments.
- Keep sales and customer records accurate and up to date.
- Generate monthly sales reports and stay informed about new product offerings.
- Assist with telephone inquiries and warranty requests.
- Provide exceptional post-sales support.
- Process orders with precision, ensuring all necessary information is gathered from clients.
- Keep daily office operations running smoothly and assist with various administrative tasks.
- Manage Houzz profile.
- Organise and manage events.
Requirements:
- Strong organisational and multitasking abilities.
- Thorough understanding of customer service principles.
- Proficiency in IT tools.
- Friendly and approachable demeanour.
- Team player with the ability to work independently and contribute innovative ideas.
- Previous experience in a similar role is a plus.
Perks:
- Join a reputable and progressive company.
- Play a crucial role in the sales team's success.
- Competitive salary commensurate with experience and contributions.
- Pension scheme.
Apply now to embark on an exciting career journey! Please attach your up to date CV and the hiring company will be in direct contact.
Good luck!