Sales Administrator - Immediate start, temp to perm - Reed : Job Details

Customer Sales Administrator

• Hourly Rate: £13.85 per hour
• Annual Salary: £27,000
• Location: Avonmouth, Bristol
• Job Type: Temp to Perm, Immediate Start
• Full time hours, office based

We are currently seeking a Customer Sales Administrator to join our client in a fast-paced and varied role. Based in Avonmouth, Bristol, this position offers an immediate start with the potential to become a permanent role for the right candidate. If you are outgoing, a problem solver, and thrive in a busy environment, we would like to hear from you.

Day to day of the role:

• Handling customer inquiries and providing prompt and accurate quotations.
• Receiving phone calls from customers and ensuring a high level of service is maintained.
• Processing orders efficiently and accurately.
• Managing and resolving customer issues, demonstrating excellent problem-solving skills.
• Working within a busy environment, multitasking and prioritising tasks effectively.
• Increase profitability through proactive promotion of additional products and outbound calling to inform customers and generate additional business.
• Ensure optimum incoming call and call-back completion rates.
• Maximise stock availability by coordinating with branch stock control and ordering directly where required.
• Collaborate with suppliers to ensure product quality and availability.

Required Skills & Qualifications:

• Proven experience in a customer service role.
• Excellent communication and interpersonal skills.
• Ability to handle a volume of phone calls and manage customer orders.
• Strong problem-solving abilities and a proactive approach to resolving issues.
• Capable of working effectively in a busy and varied environment.
• A team player with an outgoing personality.