Sales Admin / Customer Service - Heathrow Personnel : Job Details

New Opportunity: Sales Administration Support

Location: Sunbury

Salary: £28,000 per annum

Hours: 37.5 hours per week, Monday to Friday

We are currently recruiting on behalf of our client based in Sunbury for a Sales Administrator / Customer Service position. This is a vital role supporting the Sales team, ensuring smooth operations through effective administrative support and excellent customer service.

• Highly organised, self-motivated, and proactive
• Strong IT skills with solid knowledge of common software systems
• Team player with a collaborative mindset and willingness to assist colleagues
• Confident working independently and managing changing priorities
• Excellent communication skills across departments including Sales, Production, and Engineering
• Ability to prioritise workload and solve problems using initiative
• Competent in interpreting parts lists, instructions, and technical documentation
• Aware of quality standards, with a proactive approach to improvement and issue resolution

• Provide daily support to the Sales Administration team
• Manage customer accounts using the CRM system
• Process customer purchase orders and generate accurate sales orders
• Maintain clear communication throughout the order lifecycle
• Assist with kitting processes for sales orders involving factored parts
• Ensure compliance with company quality procedures and standards
• Upload and maintain new product data within internal systems
• Support and contribute to continuous improvement within the Sales team
• Take ownership of the Planer consumables department, with a focus on process optimisation and growth
• Follow all Health & Safety protocols, including relevant risk assessments and procedures

This is a fantastic opportunity to join a dedicated, supportive team and make a meaningful contribution to the company’s continued success.

If this sounds like the right fit for you, we’d love to hear from you. Apply today!