Retail Packaging Account Manager - Lucy Walker Recruitment Ltd : Job Details

Retail Packaging Account Manager

Lucy Walker Recruitment Ltd

Job Location : Southend-on-Sea, UK

Posted on : 07/05/2025 - Valid Till : 13/06/2025

Job Description :

Job Title: Retail Packaging Artwork Account ManagerLocation: Home based with regular travel to Welwyn Garden City and Southend-on- SeaHours: 8am - 5pm (30-minute lunch break)Salary: £40,000 - £43,000 Benefits

Overview:

Are you a confident and experienced account manager ready to lead high-profile client relationships in a fast-paced environment? We're looking for a Retail Packaging Artwork Account Manager to take the reins of a dynamic retail account, acting as the key contact and escalation point for both internal teams and client stakeholders.

You'll play a crucial role in ensuring smooth delivery of services, driving continuous improvement, and nurturing strong, trusted partnerships. You'll also oversee and support a remote Project Management team, ensuring effective workload allocation, performance development, and best-practice execution.

Key Responsibilities:

  • Serve as the day-to-day lead and escalation point for all internal and external stakeholders.

  • Build and maintain strong working relationships to support the delivery and evolution of service provision.

  • Line manage a team of remote Project Managers, ensuring workload is balanced and performance is developed and supported.

  • Oversee planning and delivery of high-profile or "at risk" projects, providing hands-on support where needed.

  • Ensure project delivery meets high standards and client expectations in a fast-paced environment.

  • Own all regular client reporting and communication including weekly updates, monthly financial checks/invoicing, and quarterly reviews.

  • Collaborate closely with the Head of Client Services to identify opportunities to grow and evolve the account.

  • Provide cover for other Account Managers and gain a working knowledge of the Head of Client Services' responsibilities for additional support.

What You'll Bring:

  • Experience within retail packaging artwork - essential

  • Strong background in client-facing roles with exceptional communication and stakeholder management skills.

  • Proven ability to lead and inspire teams, with at least one year's leadership experience.

  • Resilient and composed under pressure, decisive, organised, and able to manage competing priorities effectively.

  • Proactive, adaptable, and tenacious with a passion for delivering excellence.

Perks & Benefits:

  • 25 days holiday per year

  • Private healthcare (post-probation)

  • Performance-related bonus scheme

  • Hybrid working flexibility

  • Opportunity to work with a major UK retail brand and drive service innovation

Apply now to take the next step in your career.

This is an excellent opportunity to work within a superb business that provides a social and dynamic working culture. If you have the experience and

skills outlined above, please send your CV immediately to be considered.

Note: Due to the amount of responses we receive, unfortunately we are unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.

Salary : 40000 - 43000

Apply Now!

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