Resident Site Supervisor Mechanical or Electrical - NG Bailey : Job Details

Resident Site Supervisor (Mechanical or Electrical)Newcastle NE28 Full timeSalary up to £45,000, plus overtime, No Call out, plus flexible benefits

Summary

An exciting opportunity has arisen for a Resident Site Supervisor to join our dynamic team, covering our prestigious site based at SAGE Head Quarters in Newcastle NE28.

This is a ‘hands on’ resident position responsible for the M&E service contract delivery, including supervision of the resident engineer and administrative team of 3.  This role offers the chance to make a real impact on service delivery, uphold high standards of customer care, and lead a motivated team.

Key Deliverables

In this role, you will:

• Lead and inspire the resident team, ensuring excellent service delivery across all operations
• Manage Planned Preventative Maintenance (PPM), ensuring tasks are completed on time and in line with SLA targets
• Maintain a manageable backlog of PPM tasks and ensure all reactive work is completed within acceptable timescales
• Liaising with clients, contractors, and internal teams to maintain clear communication and address any concerns or issues
• Attend client calls and meetings where required ensuring all follow-up actions are completed promptly
• Provide first-line management by conducting performance reviews, setting clear team objectives, and supporting individual development
• Carry out risk assessments, site log book and safety audits in compliance with safety legislation and company procedures
• Working Hours: 40 hours per week – Monday to Friday, 8am–5pm

What We’re Looking For

We’re seeking a Supervisor (Mechanical or Electrical) with a proactive, fault-finding approach to engineering—someone personable and capable of clearly explaining solutions and next steps to clients when needed.

Essential qualifications and experience:

• Strong knowledge of both commercial and domestic systems
• Ability to carry out PPMs to SFG20 or equivalent standards
• Advanced fault-finding and diagnostic skills
• Relevant mechanical or electrical qualifications (City & Guilds or equivalent)
• Experience conducting and supervising reactive repairs and managing small projects

Benefits

We continually evolve our benefits to attract and retain great people. Here's what you can expect:

• Salary: up to £45,000, plus overtime and flexible benefits
• 25 days holiday + bank holidays, with the option to buy/sell additional days
• Pension with a leading provider, including employer contributions
• Private medical insurance
• Two volunteer days per year and personal wellbeing support
• Life assurance
• 24/7 Employee Assistance Programme, including mental health support, counselling, and legal advice
• Flexible benefits, including dental insurance, gym membership, travel insurance, tax-free bikes, and Give As You Earn

Next Steps: 

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.  

We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. 

About Us:

We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. 

Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. 

Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. 

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