Registered Manager - Candidate Source - TEAM : Job Details

A growing business is looking for a Registered Manager to provide high quality homecare services that support the rights of clients to live the lives they choose as far as they are able. You will efficiently manage the day-to-day running of the business, allocating resources and monitoring performance to deliver high quality homecare to customers, within budget. This is a full-time role offering a salary of £37,000 per annum, plus a range of benefits. As Registered Manager, your responsibilities will include:

• Managing the safety and quality of the business
• Taking responsibility for the safe delivery of the service in line with legislative requirements and company policy and procedures.
• Undertaking training and development to keep up to date with the law, best practice and changes in company policy.
• Understanding and monitoring health and safety in the workplace and in the field.
• Maintaining full and accurate records and reporting systems in accordance with legal requirements.
• Implementing quality management and improvement systems. Effectively managing complaints and incidents and carrying out investigations relating to the quality of the service, using findings to make improvements
• Making sure a written individually tailored care and support plan has been created and agreed, that respects the customer’s wishes and promotes their dignity and privacy
• Agreeing appropriate risk control measures to reduce identified risks
• Managing the effective recruitment, induction and training of the coordinator(s), supervisor(s), care workers and other support staff.
• Identifying ongoing training needs and ensuring staff are up to date with current best practice
• Carrying out appraisals and monitoring of staff performance
• Ensuring all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent
• Attending external meetings and represent the service in a positive manner

We’re looking for a Registered Manager with:

• Experience of care services, risk assessment and person-centred care and support
• Having a good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services. You will also be responsible for building relationships with the local authority — e.g. social workers and brokerage — to build rapport and help increase care hours across the region.
• Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff
• Ability to maintain clear written and electronic records and to follow statutory reporting procedures
• Willingness to work flexibly and to keep knowledge and skills up to date.
• Enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure
• Full drivers licence
• Experience of managing the delivery of social care services as a Registered Manager
• Train the trainer qualifications
• Knowledge of business management

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