Regional Admin & Project Executive - Dignity Funerals : Job Details

Position: Regional Admin & Projects ExecutiveLocation: London based with regional travel (inside M25)Job Type: Full-Time / PermanentSalary: £40,000 - £45,000 per annum

Are you a natural organiser with a flair for coordination and a passion for supporting others?

We’re seeking a proactive and emotionally intelligent Regional Admin & Projects Executive to join our team and become the operational heartbeat of our regional network. Supporting the Head of Region and Cluster Managers, you’ll help us drive forward strategic priorities, ensure smooth administration, and deliver impactful regional initiatives.

If you thrive in a dynamic, people-first environment and enjoy balancing structure with problem-solving, this could be your next big opportunity.

Why This Role Matters:

At Dignity, we serve families during life’s most sensitive moments. This role ensures our regional teams are empowered and aligned — keeping everything running smoothly behind the scenes. Your work will directly impact our ability to deliver care, professionalism, and integrity every single day.

The Role

This is a multifaceted position combining executive support, project coordination, and operational excellence. You’ll be the right hand to regional leadership — anticipating needs, driving efficiency, and ensuring the seamless flow of communication and data across our teams.

Key Responsibilities:

• Provide high-level administrative support to regional leaders, including diary management, meeting coordination, and minute-taking.
• Drive regional projects and strategic initiatives, tracking timelines, deliverables, and budgets.
• Act as the go-to liaison across departments, ensuring alignment and transparency.
• Maintain accurate records and reports that support compliance and operational insight.
• Contribute to continuous improvement initiatives and help onboard new regional staff.
• Uphold FCA conduct standards and support quality assurance processes.

About You

We’re looking for someone who:

• Brings high emotional intelligence and empathy to every interaction.
• Is super-organised, efficient, and thrives on balancing competing priorities.
• Communicates clearly and builds strong stakeholder relationships.
• Has a proactive mindset with a knack for solving problems before they arise.
• Is confident handling sensitive information with discretion and care.
• Has experience supporting regional teams or working in project/admin-heavy roles.

Essential Experience:

• Background in project coordination, executive assistance, or regional admin.
• Strong MS Office skills (especially Outlook, Excel, PowerPoint).
• Experience in regulated or client-sensitive sectors (e.g. healthcare, legal, funeral care) is a plus.

What We Offer

• £4,000 annual car allowance
• 25 days annual leave + bank holidays
• BUPA private healthcare (Self)
• Company pension, life assurance, and employee assistance programme
• Annual company bonus
• Full training and support from regional and central teams

What are the next steps?

Ready to make a difference behind the scenes? Apply now and become a key part of delivering exceptional care and support with Dignity.

About Us

At Dignity, we’re here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life’s most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.

With over 500 funeral homes across the UK, Dignity Funerals is a trusted presence in local communities, operating under respected and well-known local names. We’re proud to offer a truly personal and attentive service — one that’s tailored to the individual needs and wishes of every family we support.

We’re also part of the wider Dignity Group, a growing organisation with the unique ability to support every aspect of end-of-life planning and care. This includes:

• Our Crematoria and Memorials Group, managing 45 crematoria nationwide
• Dignity Funeral Plans, giving people peace of mind by allowing them to plan ahead
• The recently acquired Farewill, a leading provider of online wills and probate services

Together, our goal is simple: to provide families with continuity, care, and clarity — from planning and preparation through to the funeral itself, and beyond.

FCA Statement

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).

Equality, Diversity and Inclusion StatementOur Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.