Recovery Navigator Wales - The Forward Trust : Job Details

Recovery Navigator Wales

Location: Cardiff

Salary: £24,000 per annum

Vacancy Type: Permanent, Full Time

Closing Date: 10 Sep 2025

About The Role

**Please note you must have a full UK Driver's license and access to your own vehicle. All candidates will be required to undergo prison security vetting and clearance checks before employment can be confirmed.**

The Recovery Navigator role sits within the Forward Trust’s Recovery Directorate as part of our dedicated Recovery Support Team. This team plays a vital role in helping people with substance use and complex needs to transition, thrive, and settle back into the community.

Using a person-centred approach, you will work directly with service users engaged in recovery pathways, supporting them to sustain and maintain recovery, build resilience, and reach their potential. You will also collaborate with partner agencies to ensure access to holistic, multidisciplinary services tailored to each individual’s needs.

In this Wales-based post, you will be embedded across HMP Swansea, HMP Cardiff, and HMP Prescoed, while maintaining close collaboration with the Camau Probation Service and community agencies. You will play a leading role in developing the Forward Connect community in Wales, ensuring smooth transitions for service users from custody, probation, and community treatment settings into sustainable recovery pathways.

As a Recovery Navigator, you will also:

• Deliver interventions across varying complexity levels, including 1:1 and group sessions.
• Facilitate and support Forward Trust’s online day programme.
• Provide throughcare coordination to ensure continuity of support.
• Embed cultural and linguistic awareness into all service delivery.
• Support occasional out-of-office hours activity where needed.

What We’re Looking For

We are seeking someone who is passionate about recovery and has the skills to support individuals facing complex challenges. You should have:

• Knowledge of the criminal justice system and recovery agenda.
• Strong understanding of abstinence-based recovery.
• Experience assessing and supporting clients in recovery.
• A background in substance misuse, treatment, or healthcare services.
• Experience managing high caseloads and conducting risk assessments.
• Skills in delivering 1:1 and group interventions, using motivational and trauma-informed approaches.
• Experience working with adults facing multiple disadvantages.
• Ability to maintain professional boundaries.
• Strong organisational, IT, and time management skills.
• Understanding of GDPR, confidentiality, equal opportunities, and diversity.
• Experience with event organisation and remote working.
• Ability to obtain prison security clearance.
• Ideally, you will be a Welsh speaker, or have a strong awareness of Welsh culture and the importance of providing services in the Welsh language.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.