Receptionist - TIME Appointments Ltd : Job Details

Time Appointments are working on behalf of a reputable Financial Services company who are currently looking for a confident, proactive, and personable Receptionist to join their team in Bury St Edmunds.

The reception is the central hub of the office where the successful candidate will play a vital role in supporting every department, handling a wide range of tasks every day. As a Reception Administrator, you’ll be a key part of the team - helping to ensure everything runs smoothly and professionally from the moment a client walks through the door.

Key Duties & Responsibilities:

• Opening and securing the office daily, keeping Reception presentable and welcoming
• Greeting visitors and managing appointments, refreshments, and safety protocols
• Handling all incoming calls and managing the telephony system
• Organising post (inbound and outbound), including scanning, filing, and courier services
• Banking cheques and processing client payments
• Booking meetings, managing office supplies, coordinating maintenance requests
• Ensuring meeting rooms are prepared and well-stocked
• Assisting with health & safety procedures including fire alarm testing and compliance checks
• Supporting with client onboarding, AML checks, engagement letters and record-keeping
• Helping new starters settle in with inductions, desk setups, and basic IT support
• Providing general admin support across the business when needed (typing, archiving, database updates, etc)

Skills & Experience Required:

• Ideally have relevant experience of working on a busy Reception and as an administrator.
• Have excellent computer skills, particularly using Microsoft Office Word, Excel and Outlook.
• Be very organised and have the ability to manage your time effectively.
• Demonstrate professionalism at all times.
• Be flexible and able to juggle a variety of tasks.

Benefits:

• A competitive salary
• Minimum 22 days holiday, plus bank holidays
• Birthday Leave
• Holiday purchase scheme
• Matching employer pension contributions up to 6% of salary
• Salary sacrifice available for pension contributions
• Income Protection if you are off work due to long term illness or injury equal to 50% of salary until State pension age
• Death in service benefit (4x basic salary)
• Private Health Insurance - Individual cover available
• Employee Assistance programme
• Length of service recognition
• Social events paid for or subsidised by the firm