Receptionist - immediate start - Office Angels : Job Details

Job Advertisement: Receptionist *Advertised by OA West End

An excellent opportunity to join a forward-thinking and fast-paced medical company based in the heart of Marylebone. We're looking for a friendly, professional and highly organised Front of House Receptionist to deliver exceptional front-of-house and administrative support in a fully office-based role.

This is a temp to perm position, ideal for someone who thrives in a high-standard, patient-focused environment and is available to start immediately.

Position Details:

• Contract Type: Temp to Permanent
• Hourly Rate: £13.00 - £15.00
• Working Pattern: Full Time
• Shift Patterns: 8a-5pm, 9am-6pm & 12pm-8pm
• Availability: Must be available immediately
• DBS: Required if possible

Key Responsibilities:

As a Receptionist, you will be the welcoming face of our client's organisation. Your role will be vital in ensuring that all visitors receive a friendly, professional, and discreet service. Here's what you can expect to do:

• Welcoming Visitors: Greet all patients and visitors warmly, ensuring they feel comfortable and valued. Offer refreshments upon arrival.
• Patient Registration: Accurately register all patients on the Electronic Patient Record, maintaining attention to detail.
• Communication: Record the details of patients and their purpose of visit, relaying this information promptly to the appropriate team members.
• Patient Journey Support: Assist in guiding patients through their experience, keeping them informed about next steps in their care process.
• Consultant Notifications: Ensure that nursing staff are made aware of patients waiting to be assessed before seeing a consultant.
• Diagnostic Requests: Action request forms for testing and diagnostics as instructed by consultants.
• Service Promotion: Actively promote in-house services, especially Pharmacy, and gather feedback from patients.
• Financial Responsibilities: Collect billing information and patient consents, prepare invoices/quotes, and handle payments in a timely manner.

What We're Looking For:

• Experience working as a Receptionist/Front of House within a professional environment
• A friendly and approachable demeanour with strong interpersonal skills.
• A commitment to maintaining a smart, professional appearance and demeanour at all times.
• Excellent organisational skills with the ability to multitask effectively.
• Experience in a healthcare or patient-facing role is preferred.
• A proactive attitude and the ability to work both independently and as part of a team.

Why Join Us?

This is an exciting opportunity to be part of a dynamic team in a supportive environment. You will play a crucial role in ensuring a positive patient experience, making a tangible difference in their journey. Our client values their employees and offers competitive pay rates along with opportunities for growth and development.

If you're ready to bring your enthusiasm and professionalism to our client's team, we want to hear from you! Apply now and embark on a rewarding career as a Receptionist.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.