Receptionist and Administration Assistant - Lymden Hydrotherapy and Physiotherapy : Job Details

Job Title: Receptionist/Administrative Assistant

Responsible to: Operations Manager

Salary: £22,000 - £27,000

Hours: 37.5 hours a week

MAIN DUTIES & RESPONSIBILITIES

The post holder will carry out designated tasks working alongside and under the supervision of the operational manager and our physiotherapy team.

• To greet and welcome visitors, clients and their families to LHAP.
• To escort visitors, clients and their families to the pool or treatment room facilities where they will be met by one of the physiotherapy team.
• To assist in collating staff timesheets and liaising with the physiotherapy team.
• To make and diarise appointments for LHAP clients.
• To liaise with the operational manager so they can raise invoices for clients and pay reports for staff.
• To answer the phone and respond to client queries.
• To relay any clinical queries to the physiotherapy team.
• To assist the operational manager in providing treatment quotes and estimates.
• To assist with the organisation for training courses
• To assist with filing, downloading files and general administrative duties.
• To assist with data collection.
• To assist with responding to emails.
• To assist in the administrative work of the teams.
• To assist with sourcing, liaising with suppliers/manufacturers, ordering, maintaining and updating equipment and supplies for the team, where required.
• To assist in ensuring a safe working environment. Including assistance in the case of an emergency - fire, pool evacuation etc

We are an inclusive employer, a private physiotherapy provider, treating a client base with a wide range of needs.

Our skilled staff help people with a wide range of disabilities and conditions, from very small babies right up to seniors. Neurological conditions, musculoskeletal issues, joint replacement rehabilitation and everything in between!

Our facilities are fully accessible and include specilaist hoists to ensure people of all abilties are able to access our hydrotherapy pool quickly and safely.

You will be the first point of contact when our clients enter our clinic. You should have excellent front desk and organisational skills.

Good communication skills, both in person and via telephone and email are essential.

For a full job description and job specification, please email Mark on the email shown below.

Job Types: Full-time, Permanent

Pay: £22,000.00-£27,000.00 per year