Reception Supervisor - Front of House Recruitment : Job Details

Reception SupervisorLondon£45,000 to £50,000

Reception Supervisor at London Financial Services Firmn charge of a team of 8 receptionists. We’re seeking a professional and confident Reception Supervisor or Head Receptionist to help oversee a busy corporate front desk operation. This is a client-facing role managing a large team working shifts Monday to Friday. You'll support the day-to-day running of the reception area, manage room bookings, coordinate internal events, and ensure exceptional service delivery at all times.

Key responsibilities include:

• Acting as deputy to the Front of House Manager

• Managing team rotas, breaks, holidays, and ensuring full cover

• Meeting & greeting and providing 5* customer services

• Handling client queries and complaints calmly and professionally

• Liaising with suppliers, facilities, AV, hospitality and events teams

• Training new joiners and supporting performance reviews

• Using room booking systems and overseeing meeting room checks

• Supporting occasional events and coordinating logistics

About you:You’ll bring proven front of house experience, ideally in a corporate or hospitality setting, along with supervisory experience. You’ll be calm under pressure, well-organised, and confident communicating at all levels. Familiarity with reservations systems a plus.

Please Google "Receptionist Needed" For our other FOH roles.

We are an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.