Quality and Process Improvement Manager - Carousel Consultancy Ltd : Job Details

Quality and Process Improvement Manager - Global Organisation - King’s Lynn Office - c£45k-£60k (dependent on experience)

Our client, a global company with offices in King’s Lynn, who is a trailblazer in their field of expertise, is looking for a Quality and Process Improvement Manager to join their management team.

This is a key role within a busy and fast-paced organisation that requires an inquisitive, strategic, proactive and collaborative leader. As the Quality and Process Improvement Manager, you will manage an established team of 5 professionals, across 2 locations, who don’t need handholding but would benefit from a 'hands-on’ problem-solver with a thirst for compliance, quality and improvement processes.

We are looking for someone with solid knowledge and experience of QA systems, processes and procedures ideally gained in a manufacturing industry, preferably within the FMCG market, although this isn’t a prerequisite.

Key responsibilities as the Quality and Process Improvement Manager will include:

• Leading a team of 5 professionals who monitor and assess the quality standards of manufactured materials and products, handle customer complaints and ensure compliance to regulatory standards
• Fostering a collaborative culture of quality and continuous improvement
• Validating systems and practices
• Identifying areas for process improvements and ensuring continuous improvement activities and training are effective in achieving the company’s goals and objectives
• Managing cross-party collaboration between departments to manage all quality and process challenges, issues and projects
• Ensuring adherence to industry standards and regulatory requirements as needed
• Oversee root cause investigations and corrective actions for quality management issues
• Ensuring all detailed records and documentation are maintained as required

And more.

What we’re looking for:

• Previous experience in similar Quality and Process Improvement roles
• Experience gained in a manufacturing industry is highly beneficial, preferably within the FMCG market
• Solid knowledge and experience of QA systems, processes and procedures
• Lean Six Sigma qualification (or similar) is highly advantageous
• Hands-on team leader/manager
• Skilled in conducting audits of both manufacturing practices and business systems
• Sound knowledge of H&S, quality, environmental & ethical requirements and best business practices
• Highly organised
• Excellent communication skills with the ability to liaise at all levels
• A thorough and meticulous nature with an eye for accuracy
• Proactive problem solver with an inquisitive nature and thirst for compliance
• Driving licence/access to vehicle due to company's location
• Ability to travel between sites approximately 1-2 per quarter

What’s on offer?

Our client is offering a competitive salary of c£45k-£60k (dependent on experience). They believe their most valuable assets are their people, so they’re proud to offer competitive benefits for their employees and their families, which includes medical, dental and eye care, life insurance and more!

Interested in this Quality and Process Improvement Manager opportunity?

If you are interested in this role and have the experience, skills and attributes required, then we’d love to hear from you! Please ensure your CV showcases your capabilities and submit it ASAP, quoting 'CP - Quality and Process Improvement Manager - Manufacturing / FMCG’