Purchasing Executive - Superbike Factory Ltd : Job Details

Company background 

SuperBike Factory was founded in 2010, and today with our market-leading brands of SuperBikeFactory.com, WeWantYourMotorbike.com, WeBuyAnyBike.com, and SuperBikeLoans.co.uk, we are the largest retailer of used motorbikes in Europe.

With our industry-leading preparation facilities at our operational hubs in Cheshire, Donington Park, and West Yorkshire, we have the ability to offer customers a used motorbike with total peace of mind in terms of its quality. This is supported by our Excellent Trustpilot rating.

SuperBike Factory has grown significantly in recent years, underpinned by significant investment in the business with the development of the largest production facilities in Europe, the opening of our retail site at the iconic Donington Park race circuit, and additional direct-to-consumer showroom facilities around the UK.

With over 300 colleagues, we recognise that people are at the heart of what SuperBike Factory does, hence we offer industry-leading benefits packages, apprenticeship schemes, and an opportunity to succeed and develop in a fast-moving and fun business.

This is an exciting time to join the organisation at the start of a transformational period of growth.

You don't have to love motorbikes to work here, although many of our team have turned their passion into their career!

Role 

• At Superbike Factory we buy used motorbikes from riders when they are selling/upgrading their motorbike.  Our Purchasing team are responsible for building relationships with the seller, negotiating a fair price, and making the purchase.  

Key Responsibilities 

• Providing an exceptional customer service experience and guiding the seller through the sale
• Negotiating with sellers, who are often our customers too
• Managing our online portal and contacting people who wish to sell their bike
• Recording seller details on the inhouse system
• Maximising purchases to hit targets and earn more
• Being a proud ambassador of the SuperBike Factory family

Essential Experience

• Customer Service/Call Centre
• Computer skills/ Microsoft and Databases.
• Telephone Skills

Desirable Experience

• Sales/Negotiation 

Key Attributes

• The ability to build trust and build relationships with sellers
• A passion to deliver outstanding customer service
• Drive to achieve your goals and the goals of the business

Remuneration

• In return, you will receive a competitive basic salary of £25,000 plus bonus and benefits

Hours/Days

• 40 hours per week - alternate weekends with rest days in the week.

Benefits

• Netflix Membership • The Dining Group Discount Card • Gymflex Benefit • Group Life Assurance 4 x salary • 15% Staff Discount on Accessories • Staff Discounts on SBF Bikes • Salary Sacrifice Pension Scheme • Cycle to Work Scheme • Health Care + Wellbeing Benefits • Bereavement counselling, • Critical illness support • Legal support • Cancer Support • Fitness plans and nutrition advice • Physiotherapy +Mental Health Consultation • 24/7 Employee Doctor Help Line

** We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers.  On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check.NB. Employment credit searches will not affect your credit rating.

We’re an equal-opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability status.

We would love to respond to every application however due to the volume of applications we receive this isn't always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities at Superbike Factory Ltd.