Property Claims Handler - NJR Recruitment : Job Details

Are you an experienced Commercial Property Claims Handler who thrives on solving complex problems, building strong client relationships, and delivering excellent outcomes?

This is your opportunity to join a leading, forward-thinking insurance organisation where your expertise will be valued, your development supported, and your contributions recognised.

In this hybrid role based out of Manchester, you’ll take the lead on a varied portfolio of commercial property claims - working closely with clients, insurers, and other stakeholders to ensure claims are settled promptly, fairly, and with minimal disruption.

The Property Claims Handler Role:

• Managing commercial property claims from first notification to settlement.
• Acting as a client advocate - protecting interests and ensuring a smooth journey.
• Advising on cover and providing technical support throughout the claim.
• Working with insurers, loss adjusters, and internal teams to drive outcomes.
• Reviewing policy wordings and challenging decisions where needed.
• Keeping accurate records and meeting service level agreements.
• Supporting junior colleagues with technical queries and best practice.

What We’re Looking For:

• Solid technical experience in handling commercial property claims.
• Confidence interpreting policy wording and negotiating fair outcomes.
• Strong communication and relationship-building skills.
• Highly organised and able to juggle multiple priorities.
• Collaborative mindset and a desire to support others.
• Bonus points for experience in CAR, Casualty or Financial Lines.

Benefits of the Property Claims Handler Role:

• Competitive salary and comprehensive, tailored benefits package.
• Hybrid working options (flexibility between home and office).
• 25 days holiday with the option to buy and sell additional days.
• Various healthcare and dental plan options to choose from.
• Opportunities for continuous learning and professional development.
• Career growth supported by a dedicated leadership team.

Ready to take your claims career to the next level?

This is your chance to join a business that invests in its people, listens to your ideas, and gives you space to grow!

For more information, please contact one of our specialist consultants and quote job reference NJR15803.