Property Administrator - Loughton - Galliard Homes : Job Details

Property Administrator

Who We Are

Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands.

Galliard has a £4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction.

With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer.

The Position

We are looking to recruit a Property Administrator to join our experienced Property Management team based in our Head Office in Loughton, Essex. The successful candidate will have office experience within an administrative role. A Property Administrator forms part of our in-house Property Management team and works alongside the wider Property Management team, as well as our Service Charge accounts team. A Property Administrator works closely with our Property Managers to ensure administrative support is provided and to assist with managing their diaries and meetings.

Duties include but not limited to:

• Administrative support to Property Managers and the office team. Ensuring the office is effective and maintained as appropriate.
• Maintain and update the purchase order system to ensure all expenditure is supported by a works order.
• Carry out general administrative duties including answering telephone, responding to queries from residents and contractors, responding to and compiling emails, typing letters as required.
• Co-Ordinate Site Visits and access for Contractors, Inspectors and Consultants.
• Updating BlueBox, Building Link and other document control software systems with change of addresses, telephone numbers and/or email address where applicable.
• Dealing with Customer Service / Complaints as first point of contact.
• Arrange and facilitate meetings. Take meeting minutes where required.
• General Diary Management.
• Principle liaison with loss adjusters following any insurance claims. Recording and maintaining a schedule of open claims and see them to settlement.
• Updating Quooda, Building Link, GEM Central Tracker and other databases.

The Person

The Property Administrator will have previous administrative experience and will be able to meet the below criteria:

Essential:

• Excellent written and verbal communication skills.
• Previous experience providing administrative support to a variety of different colleagues.
• Team player willing to adapt in a challenging environment.
• Strong time management and organisational skills.
• Ability to work and multi-task in a fast paced, dynamic environment.

Desirable:

• Previous experience within the Property Management sector.
• Experience using Blue Box and Building Link.

The Benefits

As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from:

• 24 days holiday plus bank holidays
• Life assurance
• Private health care
• Matching contribution pension scheme
• Discretionary salary and bonus review
• Employee assistance programme
• Discounted gym memberships
• Discount portal
• Volunteering opportunities
• Sponsorship of professional qualifications and accreditation's