Property Administrator - Charles Knight Estate Agents : Job Details

Charles Knight is an independent family run estate agents. Operating in all areas of South East London and Kent.

The company offers its employees the security of a long-lasting career, knowing their success is looking after their staff. Regular 'get-together events' are held at bars, pubs, restaurants etc as well as days out, to keep the team spirit alive.

We are looking for a Property Administrator to join our fast-paced and growing office. Working for a truly unique organisation that is fresh and innovative with extensive industry knowledge.

Our Company Values are Success, Commitment, Determination and Trust. If you are applying for this position candidates must know that these values are essential.

Consistently providing top-notch customer service is essential, and you should also have the capability to generate business referrals for both our Sales & Lettings Services. In the role you will receive a competitive salary and comprehensive training.

About You:

• Hard working, enthusiastic and driven individual with a great work ethic
• A passion for property and people
• Professional and organised
• Willing to learn and develop your skills
• High level of customer service skills
• Good telephone manner and positive attitude
• Well presented, ambitious and self-motivated
• A smart, business-like appearance at all times

Duties will include:

• Delivering a precise and effective administrative service for the team.
• Controlling and managing overdue tasks within the office.
• Set up and renew tenancies using ALTO.
• Prepare and send tenancy agreements and terms of business for electronic signature via ALTO
• Conduct Right to Rent checks for tenants.
• Ensure all compliance documents (EPCs, Gas Safety, EICRs) are up to date.
• Coordinate maintenance, cleaning, and pre-tenancy preparations.
• Register deposits with the Tenancy Deposit Scheme (MyDeposits).
• Manage end-of-tenancy processes, including deposit returns and check-out reports.
• Organise and review inventory check-ins/check-outs.
• Arrange key cutting for properties.
• Oversee general property management for a small portfolio.
• Conduct quarterly property inspections for managed properties.
• Handle landlord and tenant queries, ensuring a high standard of service.

Benefits

• 21 Days Annual Leave Plus Bank Holidays
• On-Site Parking
• Team Events
• On-Site and Off-Site Training
• Self Development Training
• Team Bonding Events
• Pension Scheme
• Career Progression
• Friendly and "Vibrant" office

Job Type: Full-time