Property Administrator- Front of House - INTEGRO PARTNERS LTD : Job Details

Property Administrator27,000BirminghamA leading real estate company, is seeking a Property Administrator to join our dynamic team in Birmingham. As a Property Admin, you'll be the heart of our front-of-house operations, ensuring our residents receive exceptional service and our building is maintained to the highest standard. This is a permanent role with a competitive salary and benefits package.Property Administrator

• Be the face of the business delivering exceptional customer service and building strong relationships with our residents.
• Contribute to the efficient management and maintenance of our property, working closely with cross-functional teams to create a seamless experience.
• Embrace new challenges and opportunities, showcasing your creativity and problem-solving skills to support in delivering exceptional outcomes for our residents and communities.

Preferred Requirements

• Deliver the  customer service strategy and standards, increasing resident satisfaction with service delivery.
• Carry out a wide range of front-line services, including meet and greet, reception, parcel handling, inspections, and lettings viewings, ensuring an excellent service to residents and other customers.
• Contribute to the delivery of high-quality services, including front and back-of-house functions, amenity space management, voids and unit management, tenancy, and income management.
• Encourage and support resident engagement, promoting the business and building good relationships with external partners.
• Demonstrate a strong understanding of health and safety requirements on-site and the ability to implement them when necessary.

Preferred Qualifications

• Previous experience working in organizations providing market rental properties, travel and tourism, or hospitality is essential.
• Strong written and verbal English skills, with the ability to communicate effectively with residents and colleagues.
• Qualifications in property or customer service would be advantageous, along with a proven track record of working towards and achieving targets.

DisclaimerIntegro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role