Product Development Manager - Foresters Financial : Job Details

Product Development Manager

Bromley, Kent

Up to £65,000 per annum

Full time

Fixed term contract - 6 months

We are looking for an experienced Product Manager, who wants to get involved in helping shape and execute Foresters’ product and proposition strategy.

You will be responsible for shaping and delivering a new retail consumer facing mobile application proposition for Foresters. It involves defining the app’s vision, developing its core features, and managing its end-to-end delivery to ensure a compelling, customer-centric digital experience.

The position requires close collaboration with internal teams and third-party partners, translating customer needs and business objectives into functional requirements and engaging user journeys.

You must have strong experience in mobile product development, particularly within financial services, and a solid understanding of regulatory frameworks such as the FCA Consumer Duty.

Your day to day will include:

• Gathering and understanding customer needs, competitive landscape, and market trends to inform the application’s development

• New product/proposition development including initial life cycle management

• Identifying priority problems to solve and customer needs to meet, ensuring propositions are commercially viable, technically feasible and usable for customers

• Discover and prioritise optimisation opportunities that allow for continuous improvement of product outcomes and experience for customer

• Collaboration with 3rd parties, technical product managers, designers, developers, and marketing teams. Ensuring adherence to contractual agreements and best practices and product requirements as set out by Foresters

• Managing stakeholders with interactions at Board Level.

• Work cross functionally with different teams of subject matter experts

• Support the shaping and end-to-end delivery of the mobile application’s vision and strategy

• Identify special requirements/needs of vulnerable customers, recommending propositional features and supporting business practices to deliver good customer outcomes

• Leverage data, customer insights, market research and regulations, to confidently pull out the 'so-what’s to inform business decision making and continuously improving our products

• Present updates, recommendations and where required, training, in an engaging and easily understandable way for colleagues

• Work with our Compliance team in the identification and assessment of any risks that are identified

• Champion good customer outcomes and a customer-focussed culture in the organisation

Working hours are 35 hours a week Monday to Friday. Start times can vary from 8am to 9.30am. After a successful training period there is flexibility to work from home up to 2 days a week.

What we require

• Experience in Financial Services

• Experience in a similar digital product/ proposition manager role

• Experience working with 3rd parties/ external agencies and product developers

• Experience of new product development and relevant processes/principles

• Ability to translate technical information into clear and concise messaging (for internal and external purposes)

• Understanding of user interface/ user experience (UI/UX) principles

• Evidence of a customer-focused mindset with proven ability to balance customer experience with commercial objectives

• Strong communication and presentation skills

• Demonstrated experience of applying strategic thinking balanced with delivery

• Effective planning, organisation, analytical and problem-solving skills. Confident interpreting and working with customer and business data.

• Collaborative team player

This is a 6 month fixed term contract. Salary will be dependant on experience up to £65,000 per annum. Sounds exciting? Don’t delay apply today.

About us

Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities.

What we do

We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.