Job Location : West London, UK
Role Purpose
The Network Engineering team manages a suite of partner technologies covering Juniper, Sandvine and Fortinet. As Principal Network Engineer, you will be responsible for the full engineering lifecycle - supporting strategy, engineering design, implementation plans, engineering audits, continuous service improvement, and level 3 operational support.
You will also play a key role in helping resolve Priority 1 Network incidents and support the Services NoC in managing restoration of customer services. Technology Operations is 24x7, level 3 specialists are expected to step in to resolve major incident and sometimes outside of normal office hours.
As a Principal Network Engineer, you will take a leadership role in driving special initiatives, organising tasks across the teams and providing specialist support. Using your additional experience in the field, you will undertake a pivotal role in delivering new solutions by working closely with multi areas of the business.
Key Accountabilities
* Act as a Technical Centre of Excellence for Network technology - Juniper, Sandvine and Fortinet
* Partner with System Engineering to design/plan new solutions, technology roadmaps and projects
* Providing Level 3 technical expertise to resolve complex platform and customer experience issues
* Design and build innovative monitoring and maintenance procedures for institutionalised operations
* Drive engineering audits to ensure compliance to design considerations and golden parameters
* Design continual service improvement measures for Network infrastructure management
* Conduct engineering analysis to improve service efficiency for optimum use of Network resources
* Lead complex engineering pilots and trials with customers
* Oversee all major incidents RCA, customer reports and knowledge artefacts
* Leverage and manage engineering labs for RCAs, new solutions, and new technology integration
* Custodian of the Network Data Model and Network design authority
* Grow team capabilities by providing leadership and mentoring for less experienced team members
Skills & Qualifications
* Engineering Degree or equivalent with 10+ years of telecoms experience
* 3+ years L3 specialist experience with Network Tech OEMs or Satellite Operators
* 5+ years of experience in running Network technology operations
* Strong understanding of e2e satellite communications engineering - from RF chain to networking
* Demonstrable leadership experience in managing technology partners and customers
* Network Operations Centre (NOC) experience within a Satellite communications or Telecoms environment
* Strong analytical, diagnostic and problem-solving skills
* Knowledge of network engineering tolls, LAN/WAN technologies, Internet protocols and applications
* Strong competency to handle both strategic and operational topics
* Strong cross-functional stakeholder management & result orientated account management skills.
* Strong knowledge of telecom architecture, e2e customer operations processes, delivery through BSS/OSS and Enterprise technology landscape.
* Understanding of Operations Centres, Terminals, Network, Network and Gateway technologies - HP,
iDirect, Newtec, Gilat, Hughes, Juniper, Sandvine, Ericsson, Nokia, Huawei, Parallel Wireless
About Our Client
Our client is the leading Ka-band high throughput satellite capacity partner to the communications industry in EMEA - extending and guaranteeing coverage for defence missions, enterprise solutions and critical public services. Through their satellite fleet and partners in 118 countries, our client provides dedicated fixed and flexible-beam satellite connectivity, with extensive coverage across Europe, the Middle East and Africa. They have invested $1.2bn in a network that incorporates orbital slots in the Ka-band spectrum, satellites, ground stations, data centres and a fibre ring.
Benefits
To learn more about this position please submit your CV and we can arrange a call to discuss your application in more detail.
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