PMO Manager - Adecco : Job Details

PMO Manager

Location: Castle Donington (Hybrid - 1 to 2 days a week in office)Contract Length: 3 months (with potential to extend)Salary: A highly competitive Umbrella Day Rate or Salary is available for suitable candidatesTravel: Potential travel to sites in Bristol and other South West/Midlands locations

Are you ready to take the reins as a PMO Manager in a dynamic customer service environment? If you have a passion for project management and a proven track record in leading Project Management Offices, we want to hear from you! Join our client as they embark on an exciting journey of organisational transformation and growth.

Key Responsibilities:

• Lead and manage the PMO, providing top-notch guidance and support to project managers.
• Create and oversee a robust PMO control framework, ensuring adherence to governance and standards.
• Establish PMO governance frameworks and project management methodologies that align with organisational goals.
• Manage the Programme Transformation Plan, prioritising change initiatives while considering resource availability and risks.
• Monitor Programme performance, reporting on progress and risks to senior management and stakeholders.
• Conduct project audits and post-implementation reviews to promote continuous improvement.
• Engage stakeholders through effective communication and facilitate their understanding of project responsibilities.
• Mentor project managers, fostering a culture of excellence and continuous enhancement within the PMO.

What You Bring:

• Proven experience in leading PMOs within the customer service/customer experience sector.
• Expertise in project delivery methodologies (e.g., MSP, PRINCE2, SAFe) and proficiency with Excel and PowerPoint.
• A professional PMO qualification.
• Exceptional communication skills, capable of conveying complex ideas to diverse audiences.
• Strong interpersonal skills to influence and engage cross-functional teams.
• Ability to navigate a busy environment, manage priorities effectively, and make data-driven decisions.

Desirable

• Energy Industry experience
• Experience with Asana system

Why Join Us?

• Enjoy a hybrid work environment, balancing office and remote work to suit your lifestyle.
• Engage with a vibrant team focused on continuous improvement and stakeholder engagement.
• Experience potential travel to various sites, expanding your professional network and impact.

This is your chance to make a significant impact within a leading organisation. If you are resilient, driven, and ready to take on new challenges, we encourage you to apply!

How to Apply:Ready to take the next step in your career? Submit your CV and a brief cover letter showcasing your experience and enthusiasm for the role. We can't wait to hear from you!

Join our client in shaping the future of project delivery in customer service. Your expertise could be the key to unlocking greater success!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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