Plumbing Trade Counter Assistant - Cottrell Moore Ltd : Job Details

Plumbing Trade Counter Assistant

Hours: Monday to Friday, 7:30am - 7:30pm, and alternate Saturdays, 6:30am - 3:30pm

An exciting opportunity has arisen for a Plumbing Trade Counter Assistant to join a busy branch offering a wide range of plumbing and building supplies.

The role involves being the first point of contact for customers, providing expert advice, processing transactions, and ensuring the trade counter operates smoothly.

Benefits:

• Annual starting salary: £33,000

• Pension scheme

• Group life assurance (up to 3x salary subject to service)

• Staff discount

• Cycle to Work scheme

• Employee assistance programme

• Long service awards

• 20 days annual leave plus bank holidays

• Birthday day off

Requirements:

• Strong understanding of plumbing materials.

• Confident, with good interpersonal skills and the ability to approach and engage with customers effectively.

• Capable of working efficiently as part of a busy team.

• Self-motivated, with the ability to prioritise tasks and work well under pressure.

Responsibilities:

• Provide expert advice and assistance to customers on plumbing products and materials.

• Process orders, handle invoicing, and manage payments accurately and efficiently.

• Replenish stock on the shop floor and assist with regular stock counts.

• Support deliveries to and from the store.

• Manage telephone inquiries effectively, ensuring clear and professional communication.

• Respond to customer needs positively and promptly, maintaining high levels of service at all times.