Platform Hosting Service Owner - Sopra Steria : Job Details

Are you a Service Delivery Manager who has experience is the hosting and cloud space? This is a very large service within Defence where we need you to own and influence the delivery of Platforms and Hosting Service across the account. This includes both on-premise and off-premise network, compute, storage and enabling services. As a Service Owner for Platforms and Hosting, you will need to understand the top level architecture, for example how Virtual Platforms Operate, strengths/weakness/understand risks etc. This is critical to ensure your service runs in line with the clients expectation.

This role is Hybrid with 2 days a week working from our Portsmouth OR Salisbury site.

You do need to be eligible for SC Clearance.

What you'll be doing:

• Responsible for the delivery of the platforms and hosting service.
• Drive growth of this service through customer, vendor, and internal team engagement.
• Contribute to and prioritise a backlog of activities aligned to your service.
• Accountable for delivering the roadmap and strategy.
• Report on costs, performance, availability and usage of the service and trends over time to the account and the customer.
• Make sure the account has the sufficient skills and headcount to optimally run and improve the service and service the backlog and future states.
• A regular user of the service you own so that you understand it from a user perspective.

What you’ll bring:

• Experience owning and leading a technical service related to hosting or cloud.
• Experience and knowledge of cloud and hosting technologies to drive and deliver business benefits and growth.
• Experience engaging with senior partners and speaking publicly to various forums.
• Operate tooling for the purpose of data analysis and reporting.
• A strong customer focus with a desire to deliver service perfection.
• Strong negotiation skills.

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Permanent

Location: Hybrid with 2 days a week working from our Portsmouth OR Salisbury site.

Security Clearance Level: Eligible for SC Clearance.

Internal Recruiter: Jane

Salary: To £60K

Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund

Loved reading about this job and want to know more about us?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment.

We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.