Planner / Administrator - Reed : Job Details

Are you a highly organised, detail-focused individual with a passion for keeping things running smoothly? Do you thrive in a fast-paced, team-oriented environment and enjoy being the go-to person for coordination and communication? If so, this is a fantastic opportunity to join a well-established organisation in the utilities sector that delivers essential services across the region.

As a Planner / Administrator, you’ll play a pivotal role in supporting both the operational and commercial sides of the business. You’ll be responsible for responding to customer emails and phone calls with professionalism and efficiency, ensuring all enquiries are handled promptly. You’ll assist in overseeing and coordinating ongoing contracts with key clients, managing surveyor and team appointments, and liaising with crews to provide job progress updates.

Your day-to-day will include handling quotation emails, prioritising quotes, and managing customer callbacks to ensure timely updates on job statuses. You’ll prepare monthly spend reports and audits, issue job completion certificates, and take ownership of raising and sending accurate invoices. Credit control and diary audits will also fall under your remit, along with assisting with accounts queries.

In addition, you’ll maintain and update client lists, manage spreadsheets and commercial costings, and oversee telecoms accounts and iPad usage. You’ll also support ad-hoc administrative tasks such as SEO strategy, social media updates, and maintaining the company website.

This is a full-time, on-site position with no hybrid working available, making it ideal for someone who enjoys being part of a close-knit team and working collaboratively in a structured office environment.

• ?? Bonus schemes
• ??? Company pension fund
• ?? Free on-site parking
• ?? Convenient location just 700 yards from the train station
• �?? No weekend working

If you're motivated, self-sufficient, and ready to make a real impact in a thriving business, I'd love to hear from you!