Personal Assistant - Sensory Services by Sight for Surrey : Job Details

PA (full-time)

36 hours per week

Salary up to £30,000 per annum

Sensory Services by Sight for Surrey has been established for over 100 years and is the major provider of services for people who are Deaf, hard of hearing, blind, partially sighted, and deafblind in Surrey.

We are seeking a professional, experienced PA for our Chief Executive and to provide support to our Board of Trustees. The candidate will need to have excellent administrative skills, be organised and confident, with accurate minute taking ability. They should be practised in work that requires confidentiality, patience and tact, with a good understanding of data protection. A full driving licence and own vehicle are essential, as driving the Chief Executive to meetings and events, and note taking at them, is part of the role.

Candidates should demonstrate that they are approachable and enjoy meeting new people, have an eye for detail, and thrive in a busy environment with a positive 'cando’ attitude. A Disclosure and Barring Service will be required which we can arrange.

Principal Accountabilities:

Competencies Required: Strategic Management and Operational Management

Understands the objectives in the Strategic Plan and how these contribute to the mission of Sight for Surrey. Planning administrative work to meet timescales and standards.

Making Things Happen

Organising the priorities of self and others to ensure that quality administration is achieved. Demonstrate a consultative and informed approach to problem solving. Being able to liaise internally and externally within and between local authority, charity and commercial agencies. Managing crises effectively. Strives to move administration matters forward.

Developing Others/Team Development

Sharing your knowledge and skills with others. Supporting others in their development and contributing positively to team development.

Communication

Communicates information to the right people in a regular and timely fashion, using the best and most appropriate method possible. Ensuring that important communications are accessible to others. Demonstrating an understanding of the communication needs of vision impaired people and those who are hard of hearing/Deaf. Acting on feedback in order to constantly improve systems. Demonstrates a wide 'sense of awareness’.

Personal Impact

Making a positive impression on people as a consequence of their personal style, strengths, enthusiasm and credibility. Professionally managing conflict or adversity. Acting with integrity and in line with the principles of equal opportunities. Striving to develop the competencies that the organisation needs. Showing integrity, honesty and professionalism. Demonstrating personal authority and confidence and the ability to be flexible when necessary. Being visible and reliable, doing what is promised. Respecting the opinion and expertise of others.

Customer Focus

Building good professional relationships internally and externally and ensuring that feedback is acted upon without delay to improve services.

Use of IT

Using IT to its fullest potential and enabling others to do the same.

Skills and Experience:

Excellent administrative/IT skills, including experience of all Microsoft Office products.

Experience in minute taking, including the ability to take shorthand or speed written notes.

Good interpersonal skills, including telephone work.

Experience in work that requires confidentiality, patience and tact, with a good understanding of data protection.

A full driving license and own vehicle are essential.

Physical Requirements/Effort:

Able to undertake office-based work, as well as driving and acting as a guide.

Working Environment:

Office based, but with the ability to work from home non-contractually on occasions.

We can offer you:

• A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays).
• Investment in your development, with training opportunities available.
• Access to an Employee Assistance Programme.
• Pension contributions 6% matched using the Pensions Trust.
• Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses.
• Wide range of training opportunities suitable for your role.
• A growing range of other staff benefits.
• A fun and friendly team!